Returns & Exchanges
At Haro Bikes, we stand behind our craftsmanship and want to ensure you are completely satisfied with your ride. If your purchase isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Securely pack the items in their original packaging, ensuring all tags, manuals, and components are included to qualify for a full refund.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while our team inspects the return and processes your credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing